Privacy Policy

Information we collect

We collect the information you choose to give us when you request a service, ask for a quote or save your details with us. That usually means your name, email address, postal address and phone number.

Where our website offers products or online purchasing, we also keep a record of the products you have viewed and the purchases you have made, so we can process orders and improve what we show you.

How we use your information

We use the information you provide to:

• Process your request and confirm your order
• Respond to enquiries and provide customer support
• Send you updates relating to your project or order
• Send promotional material, where you have agreed to receive it
• Improve our website and the experience of using it

We do not lease, sell or rent the data our customers provide through this website to third parties for their own marketing.

Newsletters and opting out

If you have subscribed to our newsletter or promotional emails, you can unsubscribe at any time using the link in the footer of any email we send, or by contacting us directly at Muhammad@metacreativedesigner.com or +92 334 1431446. We action unsubscribe requests promptly.

Social media features

Our website includes social sharing buttons and widgets, such as those for Facebook, Instagram, LinkedIn and YouTube. These features may collect your IP address and record which page you are visiting, and may set a cookie to function correctly.

Social media features are either hosted by a third party or hosted directly on our site. Your interaction with them is governed by the privacy policy of the company that provides the feature, not by this policy.

Security

Information you send through this website is encrypted in transit using SSL. We take reasonable technical and organisational steps to protect the data we hold, but no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

Cookies and tracking

We use cookies to recognise returning visitors, keep items in a shopping cart and understand how the website is used. Most browsers accept cookies automatically; you can change this in your browser settings, although disabling cookies may stop parts of the site working as intended.

We also log IP addresses for server administration and to compile broad demographic information about our audience. IP addresses are not linked to personally identifiable information except where required for security or legal reasons.

We may use clear GIFs, also known as web beacons or pixel tags, to understand which content performs well and how visitors move through the site.

Third-party websites

Our website contains links to other websites, including client sites and social platforms. Those websites operate under their own privacy practices, and we are not responsible for the content or privacy policies of any site we link to. We encourage you to read the privacy policy of any site you visit.

Retention and deletion

We keep your information for as long as your account or project is active, or for as long as needed to provide services to you. We may retain certain information where necessary to comply with our legal obligations, resolve disputes or enforce our agreements.

You can ask us to delete the information we hold about you by emailing Muhammad@metacreativedesigner.com. We will respond to your request and delete what we are not legally required to keep.

Disclosure of information

We may disclose your information where we are required to do so by law, or where we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a lawful government request.

Changes to this policy

We may update this policy from time to time. Any changes will be posted on this page. If we make a material change to how we handle your information, we will notify you by email or by a prominent notice on this website before the change takes effect.

Email and communication disclaimer

Official communication from us comes only from addresses on our own domain. We are not responsible for emails sent from addresses outside our domain, or for telephone numbers that are not listed on this website, and we recommend you verify anything unexpected by contacting us directly.

Contact us

If you have any questions about this privacy policy or how your information is handled, contact us at Muhammad@metacreativedesigner.com, call +92 334 1431446, or write to Venture Villa, Tipu Sultan Road, Karachi, Pakistan.