Turning a cause into a booking engine
A platform for charity and volunteer travel experiences, built to tell the story of the cause and make it simple to get involved.
The challenge
What they came to us with
Charity Experiences sells something harder than a product: a trip that is also a donation. The old site explained the organisation but never made the next step obvious, so interest rarely converted into a booking or an enquiry.
What we did
- Rebuilt the site around a story-driven structure — the cause first, the experience second, the logistics last.
- Designed clear experience listings so each trip has its own page with imagery, detail and a single obvious action.
- Put multiple, unambiguous ways to get involved on every page: book, donate, volunteer or ask a question.
- Followed up with an Airtable-based order management and automation system so enquiries are tracked rather than lost in an inbox.
Project details
- Client — Charity Experiences
- Industry — Charity & volunteer travel
- Live at — charityexp.com
What was delivered
Story-driven layoutExperience listingsClear ways to get involvedAutomated order managementFully responsive build
1clear action per page
24/7automated enquiry capture
5★client review
They make the process easy, are always available when needed, and consistently get the job done. A trusted partner in our work.
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